When you contact us, you may share your name, phone number, email address, service address and details about your rodent problem.
We also collect basic technical information automatically, such as your browser type, device type, pages visited and the date and time of your visit.
We use your information to respond to your request, schedule inspections and service visits, send quotes and follow up on completed work.
We may also use it to improve our website and services. We do not sell your personal information.
Our website uses cookies to remember preferences and understand how visitors use the site.
You can turn off cookies in your browser settings. Some parts of the website may not work as intended without them.
We may use analytics services such as Google Analytics and call tracking tools to understand traffic and how people find us.
These providers may collect information under their own privacy policies.
We share your information only with service partners who help us run the business, such as scheduling, phone and email providers, and only as needed to serve you.
We may disclose information if required by law or to protect our rights and the safety of others.
We keep your information for as long as needed to provide service, keep business records and meet legal requirements.
When it is no longer needed, we delete it or make it anonymous.
We use reasonable administrative and technical safeguards to protect your information.
No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
California residents have rights under the California Consumer Privacy Act, including the right to know what personal information we hold, to request deletion and to opt out of the sale of personal information.
To make a request, contact us using the details below. We will respond within the time required by law.
Our website and services are meant for adults. We do not knowingly collect personal information from children under 13.
If you believe a child has sent us information, contact us and we will delete it.
We may update this policy from time to time. The effective date at the top shows when it was last changed.
Continued use of the website after an update means you accept the revised policy.
Questions about this policy or your information can be sent to us by email or phone.
We are happy to help.